Version 2.2

Bystander Support Tactics

Learn safe ways to intervene or support others under threat.

18 min readΒ·Qualified Lesson

Bystander Support Tactics

Community Care & Emotional Support
Field Safety & Stabilization Track

Bystander intervention can prevent escalation, reduce harm, and support community safety. This course teaches you how to safely recognize, assess, and respond to harassment, profiling, or threatsβ€”especially targeting immigrants, Black and Brown communities, and queer and trans folks.


Info

Your presence matters. You don’t have to be an expert to make a difference. You just need awareness, courage, and a plan.


Rabbit Hole

In 2022, bystander footage led to the release of a wrongly detained immigrant in Texas. Your role can change outcomes.


Warning

⚠️ Documenting ICE activity can carry legal risks. Know your local laws before filming or intervening directly.


Understand the Context

Bystander intervention is grounded in mutual protection. Harm doesn't always look dramatic β€” it can be subtle, sustained, or systemic. Microaggressions, targeting, and intimidation thrive in silence.

People who are undocumented, non-English speaking, or part of historically criminalized groups are often less able to safely advocate for themselves. That’s where prepared bystanders come in.


Normalize Barriers to Action

We all carry fears, trauma, responsibilities, or identities that may shape how we respond. That’s normal. That’s wise. And it doesn’t make you a bad ally.

What matters is knowing what’s realistic for you β€” and practicing how to act within that zone.

Hint

You don’t have to do everything. But everyone can do something.


Your Priorities as a Bystander

  1. Center the needs and safety of the targeted person
  2. Avoid escalating the situation
  3. Use your presence to shift power
  4. Document or delegate if direct action isn’t possible
  5. Support after the incident, not just during

The 5Ds Framework

These five approaches are your tactical toolkit. You don’t need to use all of them β€” pick what’s safest and most effective in the moment.

TacticBest ForRisk LevelExample
DirectClear, safe confrontationsHigh"That’s racist. Stop."
DistractPublic places, de-escalationLow"Excuse me, is this your wallet?"
DocumentEvidence gathering with consentMediumRecord with narration and location
DelegateCrowd support or staff escalationLowβ€œCan you go check in on them?”
DelayPost-incident solidarityNoneβ€œThat looked hard. Can I help you?”

Direct

Calmly call out harmful behavior:

β€œThat’s not okay.”
β€œLeave them alone.”

Only use this if:

  • You feel safe
  • You are not outnumbered
  • The situation won’t escalate by your involvement

Use firm, short statements. Don’t insult or try to overpower the aggressor.


Distract

Interrupt without confrontation:

  • Ask for directions
  • Drop something
  • Say: β€œHey, don’t I know you?”

Hint

Distraction works best in public places where attention can deter escalation.


Document

Record the incident only if:

  • You feel safe
  • The targeted person consents
  • You clearly show the scene and incident

Tips:

  • Use landscape mode
  • Narrate the time, place, and action:

    β€œICE stop, outside McDonald’s, Portland OR, 3:15pm”

  • Use secure apps like Signal for sharing

❓Not sure what to do with video?
This will be covered in more detail in the next unit.

Rabbit Hole

🧰 How to Blur Faces (No Tech Skills Needed)
Try:
β†’ signal.org – built-in blur tool
β†’ pixelate.online – browser-based, no install
β†’ Search: β€œhow to blur faces mobile video”


What to Do With Footage

  • βœ… Upload photos to your local Dispatch report if you're responding
  • πŸ“Ή Videos cannot be uploaded to Dispatch yet β€” instead:
    • Store videos in a secure, encrypted folder (e.g., Proton Drive, Tresorit)
    • Use Signal to send it to a trusted organizer, legal observer, or dispatch lead
    • Never keep sensitive footage on shared or cloud-synced devices without encryption

Info

Video footage can be powerfulβ€”but also risky. Never share publicly without consent. Blur faces or identifying features before uploading anywhere.


Hint

Need to submit video? Contact your local dispatch lead or safety coordinator. Let them know you have footage, and ask for a secure handoff method.


Delegate

You don’t have to act alone. Involve others when it helps increase safety or visibility:

  • β€œCan you go check in on them?”
  • β€œCould you call someone while I stay here?”
  • β€œLet’s make sure they’re not alone.”

Look for people who can help:

  • Store employees
  • Transit operators
  • Legal observers or organizers

If someone is being detained or harmed, don’t wait for consent to report β€” it may not be safe or possible for them to ask for help.


Delay

If you missed the moment to act, it’s still not too late.

Say:

β€œThat looked really hard. Can I help?”
β€œDo you want someone to walk with you?”

Offer water, support, or a moment to breathe.


Cultural Awareness & Trauma-Informed Practice

Different settings require different approaches:

  • Direct action might escalate with police or ICE present
  • Language barriers may require simpler phrases or nonverbal communication
  • Be mindful of your tone, volume, and body language β€” calm energy lowers threat
  • Sometimes, stepping back is the safest, kindest move

Rabbit Hole

🧠 Want deeper crisis response skills?
β†’ Check out the Community Crisis & De-escalation Certification Track


What Not to Do

  • Don’t film without purpose or consent
  • Don’t speak for someone else
  • Don’t argue just to win
  • Don’t escalate if you can avoid it
  • Don’t ignore your own limits

Scripts for Action

Direct

  • β€œHey, stop. That’s not okay.”
  • β€œThat’s racist/sexist. Cut it out.”

Supportive

  • β€œAre you okay?”
  • β€œDo you want me to stay with you?”
  • β€œYou didn’t deserve that.”

Delegate

  • β€œCan you go check on them while I stay here?”
  • β€œCould you get staff while I keep watch?”

Practice Scenarios

Warning

Some scenarios may be triggering. Take breaks as needed.

Think through these moments. What tactic would you choose?

  • ICE agents talk to a farmworker in an unmarked SUV
  • A Black teen is being followed by security
  • A woman is being yelled at in Spanish on a bus
  • A trans person is mocked in a courthouse hallway

Important

Try role-playing these with a partner. Practice builds confidence.


Final Notes

Bystander support isn’t just about stepping in. It’s about shifting culture, building safety, and refusing to look away. You don’t need to be perfectβ€”just present, prepared, and willing to act.

Success

Supporting each other is a collective skill. The more we practice, the safer we become.
🧑 No one has to do everything β€” but everyone can do something.

πŸ“˜ Knowledge Check

What is your first priority as a bystander during an incident?

It is always best to use the β€œDirect” tactic to confront harm.

Which of the following are part of the 5Ds of bystander intervention?

What should you always consider before sharing a video of a bystander incident?

Which tactic involves asking others to help support the target or de-escalate the situation?

You can still offer meaningful support even after the incident has ended.

Which of the following are things you should NOT do as a bystander?

Which actions are considered supportive after an incident?

What is the main purpose of the β€œDistract” tactic?

Why is cultural awareness important when offering bystander support?

Filming ICE or police is always safe and legally protected in all contexts.

What is one way to support someone who doesn’t speak English?

It’s okay if you can’t intervene directly. The goal is to find a tactic that fits your capacity and safety.


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